$4.99 Flat Rate Shipping On All Orders $30+ Free Shipping On All Orders $100+

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Shipping Policy

Shipping General Information

Please note that at this time international shipping is not available. We at Queen J understand you want your items ASAP! The quicker we get your order to our shipping carriers, the quicker it gets to your doorstep!  That is why we make EVERY effort to ship your placed order on that very SAME day! While we are constantly updating our inventory to make sure that we have in hand all the products that are listed on our site, in the rare case a item you purchased is not available, sold out or on back order we will contact you right away with a time frame on when the item will be in stock and sent out to you. If that time frame does not work for you then we immediately issue our 100% refund. 

Shipping Methods

-USPS 1st Class 2-5 Business Days
-USPS Priority 2-3 Business Days
-USPS 2nd Day Air 1-2 Business Days
-USPS Next Day Air 1 Business Day
-USPS Priority Mail Military (APO/FPO/DPO) 3-7 Business Days

* "Business days" defined as Monday-Friday and excluding holidays.

Free/Flat/Calculated Shipping Rates

We want to make shipping costs a non-issue with our customers, that is why on orders greater than $60 there is no shipping cost! Yep, that's right zip, zilch, nothing! Please note that free shipping is only valid for US address excluding military APO/FPO/DPO, HI, AK, PR, & US VI.  Free shipping also does not apply to orders using promotional gift certificates, bulk orders, orders over 20 pounds, and applicable sales tax. Certain clearance items may be ineligible for free shipping.
Promotional  "Flat Rate Shipping"  are only available during promotional periods. 

On all other orders, calculated shipping rates from our carriers are subject to change at any time and are provided at your checkout screen. Shipping costs may include handling that may be subject to state tax. 

Risk of Loss/ Refused Packages

Once an order has been fulfilled and sent to our shipping carriers, Queen J no longer holds responsibility of the package.  In the rare event a package is  "lost" and was not delivered to you by the delivery date please contact us so that we may begin a investigation. All lost package investigation may take an extended period of time and while we will make every effort, Queen J cannot guarantee retrieval your package.